101+ Ways to Use a Virtual Assistant
By Jackie Love (made available for reprint here by OnlineOrganizing.com.)
BOOKKEEPING
preparing and sending invoices to clients
entering monthly transactions into bookkeeping software
reconciling bank, credit card, and other account statements
sending reminders for paying bills on their due dates
writing and preparing checks to be signed to pay bills
DATABASE MANAGEMENT
entering business card data into a database
sending an introductory letter to new prospect leads
sending scheduled marketing pieces to clients and prospects
tracking marketing efforts and summarizing the results in a report
sending regular follow-ups, reminders, and communications to clients
calling people for missing contact information
sending fax and email broadcasts
DESKTOP PUBLISHING
designing and printing brochures and business cards
creating flyers, price lists, and other marketing documents
laying out, printing, and mailing regular client newsletters
preparing professional-looking certificates for seminar participants
printing labels using company logos or clip art
INTERNET SERVICES
maintaining a newsletter subscription database
posting announcements and newsletter issues to the list
performing an internet search for an item or piece of information
editing or uploading new information to a website
MAIL AND EMAIL SERVICES
retrieving email and mail, sorting, and getting rid of junk
responding to routine email requests
forwarding items of importance to the client for attention
tracking and forwarding urgent issues while client is out of town
preparing packages and mailing out products as orders arrive
MARKETING SERVICES
sending out the appropriate sales brochures for inquiries
creating and mailing a customer feedback questionnaire
tracking the responses to this questionnaire
summarizing the responses and suggestions in a report
PERSONNEL SERVICES
sending reminders for annual performance reviews
preparing or updating resumes and introduction letters
reviewing resumes and summarizing each in a short biography
sorting resumes for a job according to pre-arranged criteria
PRESENTATIONS
preparing PowerPoint slides from sketches of diagrams and charts
sending questionnaires to seminar participants before the talk
tracking completed questionnaires and calling non-responders
summarizing the questionnaire results in a report
RESEARCH
researching potential locations for an upcoming seminar
finding which locations have the appropriate dates available
finding which can accommodate the size and type of event
researching the services available (decorating, food, entertainment)
obtaining written quotes and specifications from each location
monitoring periodicals and clipping articles of interest
visiting the library to copy specific articles
SECRETARIAL SERVICES
confirming upcoming appointments
scheduling or rescheduling appointments
getting directions for a meeting or appointment
storing back-up computer tapes for safekeeping
tracking birthdays, anniversaries, and other important dates
sending out the appropriate cards or gifts for special events
managing lists of necessary office supplies and ordering refills
coordinating air travel, car rental, and hotel reservations
TELEPHONE AND FAX SERVICES
receiving phone calls while a client is out of town
forwarding important messages that require immediate attention
retrieving voice messages and responding to routine requests
receiving and handling faxes while a client is out of town
TRANSCRIPTION SERVICES
typing letters and memos from tape or handwritten notes
typing legal transcripts from cassette tape
typing medical reports from tape or handwritten notes
WORD PROCESSING
typing handwritten notes from a meeting or seminar
typing letters, printing on stationery, addressing, and mailing
proofreading, editing, and checking spelling / grammar
laying out larger documents
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Jackie is a Virtual Assistant with Type4U. Visit her website at www.type4u.com or contact Jackie at jackie@type4u.com.
Content provided by Ramona Creel of OnlineOrganizing.com. Ramona Creel is a Professional Organizer and the founder of OnlineOrganizing.com -- offering "a world of organizing solutions!" Visit www.onlineorganizing.com for organizing products, free tips, a speakers bureau, get a referral for a Professional Organizer near you, or get some help starting and running your own organizing business. You may contact Ramona at comments@onlineorganizing.com.